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Drive-Thru

Communications & Timers

We Service and install

HME Headset

3M Headset

Panasonic Headset

HME Timers

Delphi Timer

EOS | HD® DRIVE–THRU HEADSET SYSTEM WITH HD AUDIO

 

HME is proud to present EOS | HD, a drive-thru headset system with the industry's newest advancement in sound quality — all-new HD Audio. HD Audio uses wideband technology and advanced noise reduction to create the clearest, most intelligible drive-thru headset on the market. By increasing intelligibility, EOS | HD provides a more understandable drive-thru conversation for improved order accuracy and speed of service.

 

Groundbreaking Wideband Technology:

Innovative wideband technology expands the audio range of EOS | HD to include higher and lower voice frequencies than standard digital drive-thru headsets. The result is a remarkable 20% increase in intelligibility. With clearer, more intelligible speech comes faster speed of service, improved order accuracy, and greater profitability for your drive-thru.

 

Dramatic Inbound Noise Reduction:

EOS | HD's innovate technology dramatically reduces noise from the drive-thru to help deliver greater order accuracy than ever before.

 

Revolutionary New Outbound Noise Reduction:

Removing noise from inside the kitchen, EOS | HD provides clearer communication to the customer resulting in a better customer experience in your drive-thru.

 

HEAR WHAT YOU'VE BEEN MISSING

 

1. 2X The Audio Bandwidth – The greatest advancement in sound since digital drive-thru headsets, the expanded audio range of EOS | HD means you hear more of the conversation so you can get the order right the first time.

 

2. 20% Increase in Intelligibility – With wideband technology and advanced noise reduction, EOS | HD makes drive-thru orders 20% easier to understand. Understanding the customer better means faster speed of service and profitability for your drive-thru.

 

3. 44% Improvement in Inbound Noise Reduction – Removes engine and traffic sounds from the drive-thru to reduce employee fatigue.

 

4. 88% Improvement in Outbound Noise Reduction – EOS | HD's innovative outbound noise reduction removes kitchen noise, like blenders, so that customers can hear crew members better. Orders are more accurate and customers leave happier

than ever before.

A COMPLETE DRIVE-THRU SYSTEM THAT WORKS FOR YOUR STORE

 

With the EOS | HD drive-thru communication system, you can use as many or as few headsets as you need. Add up to 15 AIO headsets and get the superior HD Audio clarity and intelligibility of EOS | HD today.

3M™ Drive-Thru Headset System G5

 

Get ready to experience a whole new level of drive-thru communications. Inspired by you, the G5 headset features everything you asked for - enhanced comfort, lighter weight, easier to use, increased durability and the only headset that offers on-site serviceability that allows you to repair it in seconds, in your store.

On-site Serviceability

 

Take service into your own hands with the unique modular design that allows you to quickly detach the control pod from the carrier and replace with a new carrier in seconds – right in the store! Say goodbye to downtime and hello to easy!

Get Charged up!

 

The first headset with Smart battery technology. The fuel gauge indicator provides a verbal and visual signal when it’s time to re-charge the battery. A visual end-of-life indicator signals when the battery’s useful life has ended and should be recycled.

Dock it and you are done!

 

The integrated G5 headset storage and battery charging station lets you charge up to 5 headsets while they’re being stored. Removing the battery is optional, eliminating steps to charge while improving productivity and inventory control. Can be mounted on a wall, shelf or table for easy access.

Attune II Wireless Audio System | WX-CC411

 

Typical noise suppression eliminates low-frequency steady-hums like droning fans and idling freezers. Attune™ II suppresses all of those plus sounds across the spectrum, including sounds that change in pitch and volume like sirens, beeping horns, and kitchen chaos. With Attune II your staff members can speak with customers in a digitally-enhanced quiet zone where they can communicate efficiently and get orders right the first time. Noise doesn't have to be deafening to be distracting. We designed Attune II to reduce the low and mid volume sounds that are a constant of restaurant life by up to 4 times. Attune II can even reduce the loudest sounds encountered in a restaurant by a factor of 2.

 

Rise Above the Noise

Attune™ II is the most-effective; noise-cancelling headset system in the industry. Combine that with rugged headsets that can take 1;100 lbs. of crushing force and keep working; and you've got a system that can speed orders and save massive amounts in repair and replacement costs.

 

Silence: the sweet sound of your success

Every time a customer or an employee has to repeat an order; your business loses precious seconds. Attune II radically reduces every type of sound that can interrupt the conversation using three; key technologies: active noise cancellation; dynamic noise suppression and the DECT protocol.

 

Active noise cancellation

Fryers; soda machines; customers — restaurants are noise machines. We designed Attune II to actively cancel out low-; mid- and high-volume background noise. Popping on a set of Attune II headsets is like turning down the volume on your entire establishment.

 

Dynamic noise suppression

Standard noise suppression eliminates low-frequency; steady hums like crowds and machinery. Attune II suppresses all of those; plus sounds most headphones can't cancel out — like sirens; blaring horns and kitchen chaos. Attune II gives your staff and customers a quiet; calm space where they can communicate clearly and easily.

 

DECT: clear communications

Attune II operates on the restricted; 1.9-GHz Digital Enhanced Cordless Telecommunications (DECT) band — not the 2.4-GHz band other headsets share with Wi-Fi; cell phones and other devices. The DECT band; plus our true; digital packet transmission technology; gives Attune II the bandwidth it needs to deliver maximum clarity.

 

The heart of the system

Attune II features a completely redesigned center module that uses touch screen technology to make setup and management easier and more intuitive. A pair of modules can manage up to 4 drive-thru lanes and 32 headsets in an intelligent system that integrates traffic flow; surveillance cameras and real-time POS data to improve service speed; situational awareness and security.

 

For added reliability; data for the entire system — from transaction voice recordings; to video and system settings — is automatically recorded to SD cards so you never lose a byte of information.

Built to take whatever your restaurant dishes out

From its tough; inch-wide headband;

to its heavy-duty buttons and fully

sealed; oil-; water and grease-resistant

design; Attune II is built to outlast

every competitor

on the market.

Tested to 1;100 lbs.

Endured 20;000 rotations and a 44-lb. pull — with no damage

Withstood 300;000 openings and 13;000 flattenings with no damage

Built to repair with screws and gaskets (not glue)

so it's easy to repair

ZOOM

DRIVE-THRU SYSTEM

 

In today's competitive quick service market, every second counts. That's why HME designed its advanced ZOOM drive-thru timer systems to provide complete visibility into your entire operation. With its intuitive, multi-color dashboard, customizable reports and convenient network accessibility, other drive-thru timers can't compare. And with the new HME CLOUD you can view detailed, easy-to-read dashboards and reports remotely.

 

More than a drive-thru timer:

View multiple drive-thru points simultaneously, at a glance

Pinpoint problems as they occur, and take action to keep cars moving.

Download reports and view real-time activity from your PC, anytime, anywhere Login to HME CLOUD to access dashboards, reports and more for all of your stores.

HME CLOUD

DRIVE-THRU ENTERPRISE MANAGEMENT

 

HME CLOUD is a one-stop shop for all of your ZOOM timer data. This simple remote management system works as a central storage place to access information from a single or multiple stores and visually compare them simultaneously. Now you can identify potential problems or bottlenecks with ease and take action instantly for all your stores.

 

Quickly view your whole operation with multi-store dashboards for easy comparison of performance data

Update settings for your ZOOM drive-thru timers from virtually anywhere

Automatic upgrades keep your stores' software current

Get the right help when you need it with a remote connection to HME tech support

HME DRIVE-THRU LEADERBOARD

 

Motivating employees to improve speed of service times and order accuracy is a snap with the all-new HME Drive-Thru Leaderboard. Use the latest in drive-thru technology to compare and rank key performance indicators from multiple stores. Track rolling speed of service averages, percentage of goal achieved and more to create friendly competition among employees to improve their ranking and their store's performance.

 

Large, easy-to-read display

Compatible with the ZOOM Timer System and HME CLOUD

Easily compare performance across multiple stores

Increase staff productivity and drive-thru revenues

Delphi’s

Fast Track®

Drive-Thru Timer

Delphi’s Fast Track® Drive-Thru Timer provides critical information for operators to measure thru-put at the drive-thru. The Fast Track Drive-Thru Timing System displays detailed vehicle timing information on high resolution displays. Show your drive-thru team a customizable dashboard of key information to optimize every car. With 12 user-friendly templates available, it’s easy to customize the displays onsite. Multi-color graphs and visual indicators let the team know when goals have been exceeded or more performance is needed.

(303) 451-6961 • (303) 451-7053 SVC bestservice@highmarkcomm.com • Denver • 24 Hrs